Terms and Conditions
These Terms and Conditions apply to all purchases made through the website of Heather's Fashion Corner. You can reach us at any time at info@heathersfashioncorner.com. Please read these terms carefully before placing an order, as they explain your rights and responsibilities as well as ours.
1. Applicability
By placing an order through our website, you agree to these Terms and Conditions in full. If you do not agree with any part of these terms, we kindly ask that you do not place an order.
2. Product Information
We make every effort to describe our products as accurately as possible and to provide clear, up-to-date information, including images and descriptions. Nevertheless, typing errors, inaccuracies, or slight variations in colour and appearance may occasionally occur. Product images are intended as an indication and may differ slightly from the actual item.
3. Ordering and Payment
Orders are processed once full payment has been received. The available payment methods may vary depending on your country, and customers are responsible for checking which payment options are available for their location. All transactions are handled securely through trusted payment providers.
4. Processing and Delivery
We aim to get your order to you as quickly and reliably as possible. Please keep the following timelines in mind:
- Processing time: 1–3 business days
- Shipping time: 5–12 business days (depending on your location)
- Orders are shipped directly from our supplier, and delivery times may occasionally vary due to factors beyond our control, such as customs handling or local postal services.
5. Returns and Cancellations
Please refer to our separate Return Policy for all conditions regarding returns, cancellations, and refunds.
6. Liability
We are not responsible for any loss or damage during shipping if the tracking information indicates that the package has been delivered. We kindly ask all customers to carefully check the delivery address provided when placing an order, as we cannot be held responsible for parcels sent to an incorrect or incomplete address.
7. Intellectual Property
All content on this website — including text, photographs, and logos — is the property of Heather's Fashion Corner and may not be used, copied, or reproduced without our prior written permission.
8. Complaints Procedure
Your satisfaction matters to us. If you have a complaint, you may submit it in writing to info@heathersfashioncorner.com. We aim to respond to all complaints within 5 business days and will always do our best to find a fair and satisfactory solution.
9. Governing Law
These Terms and Conditions are governed by the applicable laws of Canada.